What is a marketing campaign?

Learn how to run your marketing campaigns as professionally as an agency would, even if your team is small. We'll show you how and share marketing campaign examples.

what is a marketing campaign

Getting your brand noticed isn’t magic — it’s all about a smart marketing campaign. Yes, we’re talking about a well-planned campaign with goals, strategy, and zero chaos (well, almost).

So… what is a marketing campaign, really? And how do you run one without losing your mind?
This tutorial breaks it all down, with nine steps to help you plan smarter, manage like a pro, and maybe even enjoy the process.

What is a marketing campaign?

It’s pretty simple: a marketing campaign is an organized series of steps and actions that promote a product or service.

There are many types of marketing campaigns, including:

  • Product launch campaign. Used to introduce a new product or service.
  • Email marketing campaign. Promotes products or services through email.
  • Video marketing campaign. Uses video content to promote products and services.
  • Influencer marketing campaign. Brands find influencer partners in their niche to promote their products or services. Many brands use social media platforms like Instagram for influencer marketing to reach targeted audiences effectively.

There are even more types, and that’s a lot to wrap your head around. Don’t worry, though—we’ll go through all the key principles and steps in marketing campaign management in this post.

What is marketing campaign management?

Now that we’ve covered the marketing campaign definition, let’s tackle the next key question: how does marketing campaign management work?

Basically, campaign management is the deliberate process of planning, implementing, measuring, and improving your marketing campaigns.

The key term here is “deliberate”. This means that every step of the campaign has specific intentions. Marketing campaign management always involves conscious decision-making.

This deliberate approach is essential for small businesses and marketing teams. They typically have fewer resources, networks, and experience to draw from.

Every decision must be made with care, at the right time, within budget, and with a specific goal in mind. Eyes on the prize.

9 steps of marketing campaign management

You want to follow a clear path for your marketing campaign management. With a step-by-step approach, you can run campaigns worry-free. You’ll know exactly what needs to take place and when.

The parts of each step can change depending on your campaign, but it usually looks something like this:

Step 1. Customer needs analysis

The first step is to try to fully understand your customer. This includes:

  • conducting customer research
  • creating buyer/user personas
  • researching your competitors’ customers
User PersonaUser Persona
User PersonaUser Persona

This step is all about making it crystal clear who your target customers are. To make any marketing decisions, you have to know your audience.

This is yet another stage in the marketing campaign management process where you can benefit from AI. AI for market research is a powerful tool that’ll help you better understand who your audience is and what they need from your business.

Strategies that let you get to know your customers

  • Define your target customers. You need to know basic demographic and psychographic information about your customers, like age range, location, industry, and their opinions and behaviors. Try our tutorial on defining your target audience as a starting point.
  • Create customer personas. Customer personas are characters who represent the different market segments you’re targeting. Keep your brand storytelling in mind when creating buyer personas. This makes your target customers seem more real.
  • Research your competitors. If you want to know who’ll be buying from you, look at your direct competitors’ customer base.

In the marketing campaign example below from HUCACE (via HubSpot), they created the character of “Tina.” She’s an HR Manager who has trouble hiring top talent.

Buyer persona example
Buyer personas help flesh out your target customers.

You can also take a look at our ultimate guide to buyer personas.

If you need to dive deeper into the customer analysis, we’ve got you. Learn how to get to know your customers, how to start an online business driven by your customers’ needs, and the 5 elements of a high-quality sales technique.

And if you’d like to speed up the process, why not try AI for market research? We’re starting to see the positive impact of AI in marketing campaigns, even from the early defining stages.

Step 2. Set marketing campaign goals

So you’ve defined your audience. Now, it’s time to set goals for your campaign. These goals should be:

  • Time-bound. Have an estimated deadline for reaching the goal.
  • Simple to measure. Have quantitative results that can be measured easily.

Examples of measurable and time-sensitive goals

  • Increase the number of sales by 50 percent in four weeks.
  • Double our annual profit by the end of the year.
  • Get 100 new subscribers to our mailing list in two weeks.
  • Decrease product returns and refunds by 20 percent in three months.

These examples of goals also align with the concept of funnel building. This means they focus on understanding and engaging leads and customers to get expected results.

Your goals might change, and that’s perfectly fine. You can reset your goals as you learn. But it’s always best to have a specific goal in the early stages of managing your marketing campaign.

Step 3. Set a budget

Even if your company is swimming in money, you should have a budget for your marketing campaign.

Budget Planner Dashboard TemplateBudget Planner Dashboard Template

Common expenses of a marketing campaign include:

  • online tools (such as for social media management, analytics, email marketing)
  • advertising, whether print or online
  • consulting/contractor fees
  • venue rentals (for events or pop-ups)

Small teams usually have a limited budget. But once you’ve made a list of all your expenses, you can find ways to cut costs.

Cost-saving marketing campaign examples

To better understand how to use your budget effectively, learn more about how to bootstrap your marketing, competing with big companies as a small business, and the best budgeting software to stay on track financially throughout your campaigns.

Step 4. Plan your marketing campaign strategy

You now know who you’re going to reach and what you want to achieve with your marketing campaign. Now, write a marketing plan to clarify when and how you’re going to do it.

1. Choose your marketing channels

First, decide how you’re going to execute your marketing plan. This includes the marketing channels you’ll use.

These channels could be online, such as email marketing or social media marketing. You could also choose offline channels like print ads, flyers, or event marketing.

2. Pick the right metrics

You need to pick metrics that match your goals. For example, if your goal is to increase sales, choose metrics that track relevant data. That can include:

  • number of online sales
  • new customer registrations
  • number of returning customers
  • percentage of customers who buy multiple products

For offline marketing channels such as flyers, you can use coupon codes to track sales and leads you get. You can also include a QR code for your leads to visit online so that it’s easier to track them.

QR Code FlyerQR Code Flyer
QR Code FlyerQR Code Flyer
QR Code FlyerQR Code Flyer

If you’ll be managing a digital marketing campaign, it’ll be useful for you to know about:

3. Write your plan

Put your marketing channels, metrics, and tools together in a single document. Add any other resources that will come in handy for your marketing campaign. This will work as your campaign plan.

It can be a minimalist plan or even a detailed, pro marketing presentation.

Since your goals are time-bound, it’s also a good idea to write your plan in the form of a calendar. If you have to get your marketing data from multiple sources, you can use a dashboard tool like Supermetrics to monitor all metrics in one place.

Step 5. Allocate and delegate your campaign resources

Once you’re confident about your marketing plan, it’s time to allocate resources. This includes your time, team members, and other resources.

You want to make sure that the campaign turns out as close as possible to how you envisioned it.

Marketing campaign tasks to delegate

Here are a few of the tasks that you want to delegate to your team. These can be different depending on each marketing plan:

  • project management
  • copywriting
  • graphic design
  • video production
  • social media account management
  • website analytics
  • social media analytics
  • media/press relations

For most of these tasks, like brand management, copywriting, video, and graphic design, your team can save time and focus on the fun part of the process by using AI marketing tools.

Many project management tools now introduce AI in marketing campaign management. This new era of technology has proved that AI can benefit creatives by speeding up content creation: sparking ideas, polishing details, and streamlining processes.

Step 6. Create marketing campaign materials

This is where your creativity comes in. Your goal is to make materials that engage audiences based on what you know about them.

We’ve outlined some of the resources you can use above, including Envato’s Gen AI tools to create fantastic visuals that align with your brand identity and boost user engagement.

But it’s important to only choose what’s best for your marketing campaigns. For example, it wouldn’t make sense to write blogs for an audience that prefers podcasts or short-form videos.

Make sure to develop this content with your audience and budget in mind. Take these insights and get creative to deliver something your audience will like.

Step 7. Execute your marketing campaign

With your plan, budget, and team in place, it’s time to follow through with the actual marketing stage.

This is when you’ll see the value of proper marketing campaign management. With every step laid out and scheduled, all you’ve got to do is stick to it.

How to execute your marketing campaign

  • Get regular status reports. Depending on the length and scope of your campaign, you need regular status reports. These let you know if everything is being tackled as it should.
  • Motivate your team. It’s easy for a small team to get overwhelmed by a project. That’s why each team member needs to have the motivation to go with their tasks.
  • Solve problems early. It’s tempting to procrastinate whenever problems or challenges come up. But, precisely because of your small team, you can’t afford to let problems grow. Use root cause analysis to find your way out of problems when they arise.
  • Collect marketing data… ethically. Data privacy laws may protect the data you’re using to perform these marketing campaigns. Your business should update its privacy policy to include all the accurate details about what data it collects for marketing purposes. Make sure to obtain user consent before placing any marketing cookies or trackers on their browsers.

Using a managed solution, like Termly, makes it easier to automatically update your policies and add a comprehensive consent banner to your website.

Be proactive and adaptable in your marketing campaigns. This will help you keep tackling your customer needs and execute better.

Step 8. Measure the results of your marketing campaign

This is the part we’ve all been waiting for: the results.

All brands, especially small teams, need to know if the valuable time and money spent on the campaign was worth it. Earlier in the planning stage, you were able to set and clarify goals. Now, you’ll need to know for sure if you reached them.

Revisit your campaign goals and marketing plan metrics. Were you able to reach your goals and targeted metrics?

Use your results to inform your upcoming campaigns. It’s helpful whether you were successful or not.

Keep in mind that measuring the results of your campaign doesn’t necessarily have to happen at the end. In fact, you should track your results and progress along the way. You’ll be able to adapt more easily in case of problems or opportunities.

Step 9. Review marketing campaign data

Measuring data from your marketing campaign is great, but there’s more to be done. Now, it’s time to interpret what it means for any campaigns you’re planning in the future.

Do this with your marketing team and any other stakeholders who may have good insight.

Marketing Plan | MS Word & IndesignMarketing Plan | MS Word & Indesign
Marketing Plan | MS Word & IndesignMarketing Plan | MS Word & Indesign
Marketing Plan | MS Word & IndesignMarketing Plan | MS Word & Indesign
Marketing Plan | MS Word & IndesignMarketing Plan | MS Word & Indesign
Marketing Plan | MS Word & IndesignMarketing Plan | MS Word & Indesign
Marketing Plan | MS Word & IndesignMarketing Plan | MS Word & Indesign
Marketing Plan | MS Word & IndesignMarketing Plan | MS Word & Indesign

These are some of the items that should be up for review:

  • how each member of your team was able to handle their assigned task
  • if all your deliverables were completed on time
  • any unexpected problems or challenges that came up
  • anything you could have done better or differently
  • ways you could save money in the future
  • any new information about your target audience

Your marketing journey just started!

This guide has walked you through the basics of marketing campaign management: you’ve learned the marketing campaign definition and the crucial steps for a successful campaign. We also covered the potential of AI in marketing campaigns, including some AI marketing tools that’ll make your work easier.

If you’d like to get even more tools and resources to get you started, explore the assets available on Envato. From AI tools to professional marketing templates, you’ll find everything you need. Every type of asset, for any type of project.

Get back to this tutorial anytime you want to reassess your marketing strategy. It’ll help you and your team as you work hard to promote your brand and achieve all your marketing goals.

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