Is your After Effects audio not playing properly? From checking your settings to updating your software, read on to discover our top tips for how to fix audio in After Effects.

Audio is an essential element of creating an engaging video in After Effects. But what do you do if the audio isn’t playing? In this article, we will address common problems related to audio playback and provide step-by-step solutions to resolve them. Whether you’re experiencing audio not playing, low volume levels, or other audio-related complications, this guide will help you troubleshoot and get your audio working smoothly in After Effects. Let’s dive in!
Why Is Audio Not Playing in After Effects?
Before diving into the solutions, let’s understand why audio may not play in After Effects. There can be several reasons behind this issue, including:
- Disabled audio: Audio may be disabled in the timeline or preview panel of After Effects, leading to the absence of sound.

- Incorrect audio settings: Misconfigured audio settings in After Effects can prevent audio from playing. It’s essential to check and adjust these settings accordingly.
- Unsupported audio file format: After Effects may not support the audio file format you are using. Incompatibility can result in silent playback.
- Outdated software and plugins: Using outdated versions of After Effects or incompatible third-party plugins can cause audio problems. Keeping your software and plugins up to date is crucial.
Audio Settings in After Effects to Check
To start troubleshooting audio issues, you should examine the following audio settings in After Effects:
Verify That the Audio Is Enabled in the Timeline and Preview Panel
Ensure that the audio icon in the timeline and preview panel is active. If it’s disabled, click on it to enable audio playback.

Ensure That the Volume Levels Are Not Muted or Set Too Low
Check the volume levels of your audio layers in After Effects. Ensure they are not muted or set too low, as this can result in inaudible playback.
Check ‘Audio Hardware’ Settings in After Effects
Navigate to the Preferences menu in After Effects and select Audio Hardware. Ensure that the correct audio output device is selected and configured correctly.

Check That the Audio File Format Is Supported by After Effects
Verify that the audio file you are using is in a compatible format. After Effects supports various formats like WAV, AIFF, and MP3. Convert the audio file to a supported format if necessary.
Update After Effects Software and Plugins
Check for updates to After Effects and any third-party plugins you are using. Developers often release updates to address bugs and compatibility issues affecting audio playback.
Additional Tips for Resolving Audio Playback Issues in After Effects
In addition to the basic settings mentioned above, here are some additional tips to resolve audio playback issues in After Effects.
Check the Audio Hardware and Drivers (Updating or Reinstalling)
Ensure that your audio hardware, such as sound cards or audio interfaces, is functioning correctly. Update or reinstall audio drivers if needed.
Use Third-Party Plugins to Enhance Audio Playback in After Effects
Consider using third-party audio plugins that can enhance audio playback in After Effects. These plugins offer additional features and optimizations for a better audio experience.
Clear Cache Files and Reset Preferences
Clearing After Effects’ cache files and resetting preferences can resolve various issues, including audio playback problems. This step helps eliminate any corrupted data that may be affecting audio performance.
Check for Conflicting Applications or Processes Running in the Background
Other applications or processes running concurrently with After Effects can sometimes interfere with audio playback. Close unnecessary applications and turn off background processes to avoid conflicts.
Seek Help From Online Forums or Contact Technical Support
If you have exhausted all troubleshooting options and are still facing audio issues, consider seeking help from online forums or contacting After Effects’ technical support. Other users and experts can provide guidance based on their experiences.
Troubleshooting Steps for Different Operating Systems (Windows and Mac)
After Effects is available for both Windows and Mac operating systems, and the steps to troubleshoot audio issues may vary slightly. Let’s explore the troubleshooting steps specific to each operating system.
Troubleshooting for Windows
1. Check Audio Settings:
- Right-click on the volume icon in the taskbar and select Open Sound settings.
- Under the Output section, select the correct audio device as the default playback device.
- Click App volume and device preferences to verify that After Effects is not muted or set to a low volume level.
2. Update Audio Drivers:
- Open the Device Manager by searching for it in the Start menu.
- Expand the Sound, video, and game controllers category.
- Right-click on your audio device and select Update driver.
- Follow the on-screen instructions to update the audio drivers.
3. Adjust Exclusive Mode Settings:
- Go to the Sound settings as explained in Step 1.
- Under the Advanced sound options, click on App volume and device preferences.
- Turn off the Allow applications to take exclusive control of this device option.
4. Disable Audio Enhancements:
- Open the Sound settings and select the Playback tab.
- Right-click on your default playback device and choose Properties.
- Go to the Enhancements tab and check the box next to Disable all enhancements.
- Click Apply and then OK to save the changes.
5. Reset After Effects Preferences:
- Close After Effects if it’s running.
- Press and hold the Shift key on your keyboard and launch After Effects.
- A dialog box will appear asking if you want to delete your preferences. Click OK to reset the preferences.
Troubleshooting for Mac
1. Check Audio Settings:
- Click on the Apple menu and go to System Preferences.
- Select Sound and go to the Output tab.
- Make sure the correct audio output device is selected.
2. Reset Core Audio:
- Close After Effects if it’s open.
- Open the Terminal application.
- Enter your admin password when prompted.
- Restart your Mac and relaunch After Effects.
3. Clear Audio Preferences:
- Close After Effects if it’s running.
- Go to the following location: ~/Library/Preferences/Adobe/After Effects
- Delete the “Adobe After Effects [version number] Prefs” file.
- Relaunch After Effects, and it will create a new preferences file.
4. Repair Disk Permissions:
- Open the Disk Utility application (located in Applications/Utilities).
- Select your startup disk and click on the First Aid tab.
- Click on Repair Disk Permissions and let the process complete.
5. Reinstall After Effects:
- If all else fails, uninstall After Effects and reinstall the latest version from the official Adobe website.
Remember to restart After Effects after performing any troubleshooting steps to check if the audio issue is resolved.
After Effects Audio FAQs
In this section, we’ll address some frequently asked questions regarding audio in After Effects. These FAQs will provide additional insights and solutions to common audio-related issues.
Audio Is Not Playing on a Video Rendered in After Effects
Q: I’ve added audio to my composition in After Effects, but when I render the video, the audio is not playing. What should I do?
A: This issue can occur due to incorrect rendering settings. Ensure the audio is enabled in the render settings. Outdated or incompatible audio codecs can also cause problems with audio playback. Update your codecs to the latest versions or use a different codec to render your video. If these steps don’t work, consider exporting the audio separately from After Effects. Render your video without audio and then import the audio file individually into video editing software to combine them.
Audio From a Video File Is Not Importing in After Effects
Q: I’m trying to import a video file into After Effects, but the audio is not importing along with it. How can I resolve this?
A: The audio track may not be recognized or imported correctly when importing video files into After Effects. Ensure that the video file you are importing is in a format supported by After Effects. If the audio track is unsupported, you can use video conversion software to convert it to a compatible format. You can also use a video transcoding tool to convert the file into a different format. This process can help resolve compatibility issues and ensure that the video and audio are correctly imported into After Effects.
You can extract the audio from the video file separately using third-party software if all else fails. Save the audio as a separate file and import it into After Effects to sync it manually with the video. Double-check your import settings and ensure audio is enabled during the import process.
To Wrap Up
Audio-related issues can be frustrating when working with After Effects, but armed with the knowledge from this article, you can troubleshoot and resolve them effectively. Remember to check your audio settings, ensure compatibility, update software and plugins, and follow the troubleshooting steps provided. If you encounter persistent problems, seeking help from online forums or contacting technical support can offer valuable assistance.
By understanding the common causes of audio problems, checking settings, and applying the appropriate solutions, you can ensure smooth audio playback in After Effects and enhance the overall quality of your projects.
Now that you’ve solved your After Effects audio problems, why not learn more? Start with the Top 10 After Effects Tutorials for Beginners, and then discover the Top 10 After Effects Templates. Or just go straight to Envato Elements and browse through the professional After Effects templates that are designed to help you produce awesome effects in half the time. Happy editing!



